Worry-free solar power in Czechia: Huawei offers a 15-year warranty on key components

Stability, trust and long-term certainty. These are the values Huawei aims to offer Czech households through a new 15-year warranty for its residential FusionSolar solutions. Customers are thus guaranteed that their investment in solar energy is protected for many years ahead, regardless of which company installs the products.

The current photovoltaic market is characterised by significant consolidation, with some companies facing difficulties and going bankrupt. In this situation, brands able to offer a complete, proven solution – from power generation to storage and management – have an advantage. Huawei offers such a solution through its FusionSolar platform, now also backed by an above-standard 15-year warranty.

“Our products are an investment in the future, which is why we place exceptional emphasis on service infrastructure and long-term support,” says Marek Konečný, Huawei’s product manager in the Czech Republic. “With their purchase, customers gain not only cutting-edge technology, but also the assurance of a warranty that is longer than the usual industry standard.”

The warranty can also be extended to up to 20 years. According to Marek Konečný, this is possible thanks to Huawei’s long-term investment in development – the company reinvests around 20% of its global revenue in research each year, an amount comparable to that of major technology institutions. Its many years of experience in telecommunications networks, where extreme reliability and backup requirements are standard, also play an important role.

The FusionSolar platform covers everything from energy generation and storage to charging, consumption and intelligent home management. According to Huawei data, the technology now provides clean energy to nearly four million users in more than 170 countries worldwide. It builds its customer relationships on the principle of “one supplier, one solution, one service point” – that is, simplicity, efficiency and trust.

“One supplier” means lower total costs and assurance that all components are compatible. “One solution” brings quick installation and easy management without the need for complex integrations. And “one service point” offers accessible support, remote monitoring and digital management of the entire system – all from one place.

Huawei’s philosophy also includes long-term customer care. Every user of a residential FusionSolar solution has access to comprehensive support throughout the installation’s entire lifecycle – through the Huawei Digital Power portal, the FusionSolar mobile app and a customer helpline in Czech. The newly provided 15-year warranty covers key components of the residential system, namely asymmetric hybrid inverters and battery storage systems. The warranty is tied to the product rather than the installation company, and customers can check its validity at any time using the serial number. Should the installation company cease operations, users can contact Huawei’s local service team directly.

Such a long warranty rests on several fundamental pillars. Huawei uses professional design processes, detailed simulation studies and historical operating data. Its products are built on high-quality, often specially developed components that undergo stringent testing – from extremely low and high temperatures, high humidity and corrosive salt-mist exposure to dust-resistance and surge tests. Every product undergoes 100% ageing testing and unique continuous reliability verification as part of the IPD (Integrated Product Development) process. For batteries, the warranty is defined by throughput energy rather than solely by the number of cycles – ensuring transparency and a fair assessment of performance in real-world operation.

Safety and reliability are therefore a natural outcome of this approach. FusionSolar products use multi-level protection mechanisms that minimise the risk of surges, overheating or excessive load. Intelligent monitoring in the app makes it possible to track generation, consumption and battery status in real time. Users can therefore be confident that their household operates efficiently and safely – today, tomorrow and for many years to come.

Huawei thus combines technological sophistication, high-quality service and above-standard warranties, offering a solution that is not only environmentally and economically sound, but above all trustworthy in the long term.