Survey: Czech solar customers are more cautious, fear supplier problems

Prospective solar customers have become more cautious in recent months, taking an average of up to three months to make their choice. Around 87 percent are concerned about problems faced by customers of some companies in the sector that have gone bankrupt. Most customers would also welcome greater state regulation of suppliers. That is according to a survey by research agency IBRS.

„The survey results show that people certainly do not make the decision to buy these technologies on impulse. They spend an average of seven weeks considering whether to buy solar panels or a heat pump at all, and then spend another six weeks choosing a supplier,“ said IBRS managing director Miloš Rybáček.

Cases involving the collapse of some suppliers have made customers more cautious in their choice. According to the survey, around three quarters of prospective customers had heard about problems at Energetický Holding Malina, which is currently insolvent, and other suppliers.